made in USA

FREQUENTLY ASKED QUESTIONS

How do I find my size?

Our sizing is based on a comfortable and supportive, yet unrestrictive fit. Here at iivi, providing honest sizing is among our core values. For reference, our sizing charts can be found here.

How will my order be shipped?

Here at iivi, we are proud to offer FREE SHIPPING within the continental U.S. Express delivery is available for an additional fee. Find more details on our shipping policies page here.

What if I need to return or exchange an item?

Here at iivi, we strive to deliver accurate, true-to-fit garments. Each order is hand packaged in-house to ensure maximum quality control. Our team aspires to produce a hassle-free online shopping experience, which includes free returns and exchanges with the use of our prepaid return shipping label. Find details on how to take advantage of free returns and exchanges here.

Can I change my order?

If for any reason you need to adjust your order information, we can accommodate you up until the order has shipped. Reach out to shop@iivishop.com to do so. Unfortunately, after shipping your item we are unable to alter orders. Find more information on our shipping policies here.

How do I wash iivi garments?

No dry-cleaning necessary! Care instructions for each of our fabrics are as follows:

Rayon Matte Jersey Fabric

Machine wash cool on gentle cycle, no bleach. Wash with similar colors. Do not tumble dry, hang to dry, warm iron on reverse.

Tencel Twill Enzyme Washed Fabric

Machine wash cool on gentle cycle, no bleach. Wash with similar colors. Do not tumble dry, hang to dry, warm iron on reverse.

Linen-Rayon Mixed Fabric

Machine wash warm on gentle cycle, no bleach. Wash with similar colors. Warm iron on reverse side, or tumble dry on low. Our iivi experts recommend hanging to dry.

Ponte Fabric

Machine wash warm on gentle cycle, no bleach. Wash with similar colors. Warm iron on reverse side, or tumble dry on low. Our iivi experts recommend hanging to dry.

Do you ship internationally?

We are pleased to offer shipping services to Canada through our express delivery services. Find more details on our shipping policies page here or contact us for an international quote.

What payment methods do you accept?

We are able to securely process the following: Visa, MasterCard, American Express, Discover, JCB Diner’s Club, EnRoute, PayPal, and iivi Gift Card

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